When Generations Collide In this class students will: Define the generations. Define the core values, defining moments and issues in each generation Explain communicating through the generations Explain six scenarios when Generations Collide Define the attitudes and expectations of each generation in the scenario Determine possible solutions for each scenario When Generations Collide is a 4-hour team-taught class priced at $1200. For complete information, please request our class curriculum. Gen Y: Who Are They, And Y Do You Need Them? In this class, students will: Define Gen Y Explain communicating with Gen Y Explain the Gen Y and the effect on the workplace Describe hiring, training and keeping Gen Y Gen Y: Who are They and Why do You Need Them? is a 2-hour class priced at $500. For complete information, please request our class curriculum.
What do you do when your co-worker is the Gen X’er who has no respect for authority?
Or with the Baby Boomer who refuses to try new technology? Or the Gen Y employee
who doesn’t realize that looking at her Facebook page counts as surfing the Web at work?
In this 4-hour seminar, you will learn the unique make up of each generation, the skills
and challenges they bring to the workplace, and tips and tricks for communicating with “Them.”
Explain the generation gap and the effect on the workplace
Welcome to the workforce Gen Y. Now what will those in management do with you? Just as the Baby Boomers changed the workplace in their day, so now will Gen Y. Techno-savvy and team players, they also require immediate feedback and constant care. So who is this group called Gen Y, and what is the impact they will have on your organization?
Conflict Management 101
Conflict in the workplace can increase productivity and help teams come up with solutions that they had never before considered. Unfortunately, conflict in the workplace can have negative effects. Conflict can create tension and distrust among employees and can affect the bottom line by impacting employee turnover, increased use of sick time, and poor productivity. If conflict is having a negative effect on your workplace, then Conflict Management 101 is the class for you.
In this class, students will
Define the Conflict Management Process
Describe the steps of the Conflict Management Process
Define how conflicts can be lessened by the use of using Conflict Management techniques
Create individual suggestions for how to handle different communication styles using Conflict Management techniques.
Conflict Management 101 is a team taught 3-hour class priced at $800. For complete information, please request our class curriculum.
Workplace Consulting NW, LLC., provides separate Conflict Management 101 classes for management and employees to address the needs and concerns of each group.
Conflict Management 101 For Supervisors
The employees are upset and spend more time undermining each other than they do working as a team. The supervisors spend more time refereeing than managing. What is an organization to do to promote Conflict Management in the workplace? Building on the individual skills learned in Conflict Management 101, this class adds:
The benefits of having a Conflict Management Program
How to create a Conflict Management Program
How to encourage your employees to solve conflicts by creating an environment that rewards the use of Conflict Management skills.
Conflict Management for Supervisors is a team-taught 2 hour class priced at $400. For complete information, please request our class curriculum.
